Privacy Policy for the Affinity First Federal Credit Union Mobile App (Affinity FCU)

Last Updated: 5/30/2024

This policy applies to the following mobile apps:
Affinity First FCU on the App Store (Apple)
Affinity First FCU on Google Play (Android)

1. Introduction

Affinity First Federal Credit Union ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

2. Data Controller

The data controllers responsible for your personal data include:

Affinity First Federal Credit Union
Address: 811 South Broadway, Suite A; Minot, ND 58701
Email: affinityfirst@srt.com or visit https://affinityfcund.com/contact/
Phone: (701) 857-5541

Finastra (Turaz Global S.à r.l and its group companies)
Email: privacy@finastra.com
Finastra Privacy Policy: https://www.finastra.com/privacy-policy

3. Data We Collect

We may collect and process the following data about you:

Personal Identification Information: Name, email address, phone number, etc.
Financial Information: Bank account details, transaction history, credit scores, etc.
Technical Data: IP address, browser type and version, time zone setting, device type, operating system, and platform.

4. How We Use Your Data

We use the information we collect in the following ways:

To provide and maintain our services.
To manage your account.
To process transactions and send notifications regarding your transactions.
To improve our App and ensure its security.
To comply with legal obligations.

5. Legal Basis for Processing

We process your data based on the following legal grounds:

Consent: Where you have given us explicit consent to process your data for a specific purpose.
Contractual Necessity: To fulfill the contract we have with you.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interests: To operate and improve our business and services.

6. Data Retention and Archive

We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Finastra archives your data deleted from the system to facilitate account recovery. The archived data includes information that links your mobile app user account to your bank or credit union account(s) and your personalized settings.

Archived data cannot be used by Finastra to access financial accounts or other protected information.

Finastra retains this archived data indefinitely for the duration of the business relationship with Affinity First Federal Credit Union, after which time it is permanently deleted.

7. Data Deletion Requests

You have the right to request the deletion of your personal data. To do so, please contact us at:

affinityfirst@srt.com or visit https://affinityfcund.com/contact/

We will respond to your request within one week. Please note that we may retain certain information as required by law or for legitimate business purposes.

8. Data Security

We use administrative, technical, and physical security measures to protect your personal data. Despite these measures, please be aware that no security system is impenetrable and we cannot guarantee the absolute security of your data.

9. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Right to Object: You have the right to object to our processing of your personal data, under certain conditions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your personal data as described herein.